Privacy Policy
Effective Date: January 2025
Last Updated: June 2026

Sparkly Housekeepers LLC (“Sparkly Housekeepers,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request a quote, contact us, schedule services, or otherwise interact with Sparkly Housekeepers.

 

1. Information We Collect

Depending on how you interact with us, we may collect information such as:

Contact Information

• Name

• Email address

• Telephone number

• Mailing address

• Service address

Service Information

• Home size

• Number and type of rooms

• Requested services

• Cleaning preferences

• Household service needs

• Organization needs

• Helping Hands requests

• Pet information

• Access instructions

• Special service instructions

• Photographs provided for quoting or service purposes

Payment Information

When you pay for services, payment information may be collected and processed through our third-party payment processor.

Sparkly Housekeepers does not intentionally store complete credit card numbers on its own systems when payment is processed through a third-party payment provider.

Communication Information

We may retain communications you send to us, including emails, text messages, contact-form submissions, quote requests, and other service-related communications.

Website Information

Depending on the technology used on our website, we may collect technical information such as:

• IP address

• Browser type

• Device type

• Pages visited

• Referring website

• Date and time of website visits

• General website usage information

• Cookies or similar technologies

 

2. How We Use Information

We may use information we collect to:

• Respond to inquiries

• Provide quotes and estimates

• Schedule appointments

• Provide Cleaning services

• Provide Helping Hands services

• Provide Organization & Decluttering services

• Process payments

• Communicate about appointments

• Confirm service details

• Improve our services

• Document service conditions

• Investigate service concerns

• Handle damage or satisfaction claims

• Maintain business records

• Prevent fraud or misuse

• Maintain website security

• Comply with legal obligations

• Send requested marketing or promotional communications

 

3. Service Photographs

Sparkly Housekeepers may take photographs during service for internal business purposes, including:

• Documenting the condition of a home

• Documenting pre-existing damage

• Verifying completed work

• Quality inspections

• Employee training

• Resolving service questions or disputes

As stated in our Client Service Agreement, photographs intended for internal business purposes will not be intentionally used for marketing without separate authorization.

We will make reasonable efforts to avoid photographing personal documents, family photographs, computer screens, or other sensitive information whenever possible.

 

4. Information Sharing

We may share information when reasonably necessary to operate our business, including with:

• Payment processors

• Scheduling or booking providers

• Form providers

• Website hosting or technology providers

• Business service providers

• Professional advisors

• Government agencies or law enforcement when legally required

• Other third parties when necessary to provide a service specifically requested by you

We do not sell your personal information as a business practice.

 

5. Third-Party Services

Our website may use third-party services for functions such as:

• Online forms

• Payments

• Scheduling

• Website hosting

• Analytics

• Customer communication

• Reviews

• Embedded content

These providers may collect or process information according to their own privacy policies.

6. Cookies and Similar Technologies

Our website may use cookies or similar technologies to operate the website, remember preferences, understand website usage, improve functionality, and support security.

Some third-party services incorporated into the website may also use cookies or similar technologies.

7. Communications

If you provide your telephone number or email address, we may contact you regarding:

• Quote requests

• Appointment scheduling

• Appointment reminders

• Service changes

• Invoices and payments

• Service questions

• Customer support

• Other communications necessary to provide requested services

Marketing communications will only be sent where permitted by applicable law.

You may request that we stop sending non-essential marketing communications.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no electronic storage system, website, or transmission method can be guaranteed to be completely secure.

9. Retention of Information

We may retain personal information for as long as reasonably necessary for business purposes, including providing services, maintaining accounting and tax records, resolving disputes, enforcing agreements, maintaining service history, and complying with legal obligations.

10. Children's Privacy

Our website is intended for general adult use and is not directed toward children.

We do not knowingly collect personal information from children for the purpose of providing services.

11. Your Privacy Choices

Depending on the information involved and applicable law, you may contact us to:

• Ask what information we maintain about you

• Request correction of inaccurate information

• Request deletion of information where appropriate

• Ask questions about how your information is used

• Opt out of certain marketing communications

Some information may need to be retained for legal, accounting, contractual, security, or legitimate business purposes.

12. Links to Other Websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices or content of third-party websites.

You should review the privacy policy of any third-party website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy as our business, website, technology, or legal requirements change.

The updated version will be posted on this page with a revised effective date.

14. Contact Us

Questions or requests regarding this Privacy Policy may be directed to:

Sparkly Housekeepers LLC
Phone: 608-212-7046
Email: sparklyhousekeepers@gmail.com
Website: sparkly-housekeepers.com

By using our website or providing information to Sparkly Housekeepers, you acknowledge that you have reviewed this Privacy Policy